The number one issue concerning data quality today is the existence of multiple sources for the same information. When this problem becomes excessive, your organization begins to collect duplicate data, creating multiple identities for the same entity. If your team is not aware of this systematic issue, you could be…
How Resolving Customer Entity Data Can Revolutionize Customer Service in the Banking Sector
Financial institutions have always prioritized long-term relationships with their customers. Taking the time to understand who a client is and what their banking needs are has served as the cornerstone of an outstanding customer service experience for decades. However, these relationships are quickly becoming more complicated. The banking sector has…
The Biggest Problem in Data Quality Management Today
As data-driven companies attempt to create a single view of customer interactions across a wide variety of platforms, many chief data officers are encountering a serious data quality management problem. The three components of master data management (MDM)—entity resolution, entity identity information management, and master data systems of record—must work…