The Identity Matching Process of Entity Resolution Explained

Why and How: The Identity Matching Process of Entity Resolution Explained

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The number one issue concerning data quality today is the existence of multiple sources for the same information. When this problem becomes excessive, your organization begins to collect duplicate data, creating multiple identities for the same entity. If your team is not aware of this systematic issue, you could be hindering your own customer service initiatives as well as any …

How Resolving Customer Entity Data Can Revolutionize Customer Service in the Banking Sector

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Financial institutions have always prioritized long-term relationships with their customers. Taking the time to understand who a client is and what their banking needs are has served as the cornerstone of an outstanding customer service experience for decades. However, these relationships are quickly becoming more complicated. The banking sector has experienced incredible change fueled by technology and the data customers …

data quality management

The Biggest Problem in Data Quality Management Today

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As data-driven companies attempt to create a single view of customer interactions across a wide variety of platforms, many chief data officers are encountering a serious data quality management problem. The three components of master data management (MDM)—entity resolution, entity identity information management, and master data systems of record—must work together to turn individual data points into actionable insights. However, …